I had my old couch now for 15 years and back then I bought it secondhand for 50 guilders. Needless to say I needed something new. So finally last week I bought a new couch and let it deliver. Though more expensive I let it deliver to the correct floor. I have to say it was not a complete surprise that it did not fit through the staircase, but it was still major disappointment. As it was past 22:00 I went back the next day to the shop for some kind of solution.
It took some effort to arrange, walking from the transport guys to the serevicedesk guys and back. I explained it was possible to hoist the couch through the front window. After some phone calls and discussions it appeared it had to be arranged through another company. There was quite a discussion about the fact that the couch had to be returned, to be picked and brought again in order to hoist it into the house. It had to do something with their administration. But in the end logical sense got the overhand. You don't see that much in my line of work, procedures are procedures! As I hoped it would be taken care of in the beginning of the following week I did not mind leaving it in the staircase.
Unfortunately the transport company only had a slot on Fridays. They would arrive between 11:00 and 14:30 so I had to take a day off. Moreover as I had to pay extra for this service the couch became more and more expensive. Anyway I spent the best part of the week sliding under and above the couch in the staircase. It also blocked the door to my neighbours appartment a little bit, but they did not complain.
As a coincidence neighbours accross the street were moving. And of course both trucks came driving in the street after eachother. Did I tell you about a coincidence? Luckily it was no problem. But it could easily have been. An half hour earlier a guy from the transport company rang my door and explained they had arrived but had to hook off the trailer somewhere else as the roads were to small. So technically they were first, but I doubt that would have mattered if the movers would have been loading their truck.
They were quite experienced and within 10 minutes the couch was in my living room. Luckily I did not make a mistake when I measured my window and the couch.